Auvielight

Payment Policy

Payment Policy

AUVIELIGHT · CHECKOUT INFORMATION

The details behind
a confident checkout.

Review the amount, currency and payment option shown for your order before you complete checkout.

01

PayPal and credit cards

AUVIELIGHT accepts PayPal and credit-card payments. The card options available for your destination and transaction are displayed at checkout. Review the final amount and currency before confirming payment.

02

Currency and totals

Review the currency, item total and any additional charges displayed before submitting payment. Your provider may apply its own conversion or account charges.

03

Payment confirmation

Keep the order and payment confirmations. An authorization or pending transaction is not always the same as a completed order; contact support if the status is unclear.

04

A failed payment

Check the billing information and your payment provider’s message. Avoid repeatedly submitting a transaction if you are unsure whether a prior attempt succeeded.

05

Invoices and questions

For invoice enquiries, send the order reference and required business details. Never send a full card number, security code or account password.

06

Refunds

Refund arrangements are described in the applicable return terms and the provider’s process. Exact processing expectations need confirmation before this policy is published.

07

The business you are buying from

AUVIELIGHT is operated by 枣庄薛城区睿博商贸经销中心(个体工商户), an individual business registered in China. Questions about a payment or order should be sent to support@auvielight.com. Please do not send full card numbers, security codes or passwords.

Contact support@auvielight.com for clarification of the terms applicable to your order.

AUVIELIGHT · PERSONAL GUIDANCE

Let’s find the right light together.

A product question, a room in mind, or an order that needs attention.

CONTACT OUR TEAM